Privacy Policy

When you visit FOMO Store or place an order, we collect information in several ways:

Information you provide directly:

• Name, email address, and password when you create an account
• Billing and shipping address when you place an order
• Payment information (processed securely — we do not store card numbers)
• Phone number if provided for delivery notifications
• Messages you send us via contact forms or email

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on site, and links clicked
• Referral source (how you found our store)
• Cart and wishlist activity during your session

We use the information we collect to:

• Process and fulfil your orders, including sending confirmation and shipping emails
• Manage your account and provide customer support
• Send marketing communications if you have opted in (you can unsubscribe at any time)
• Improve our website, product offering, and customer experience
• Detect and prevent fraud or unauthorised access
• Comply with applicable laws and regulations in Nigeria

We will not use your data for any purpose beyond what is described in this policy without obtaining your explicit consent first.

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Delivery partners — your name and address shared with our logistics providers to fulfil your order
• Payment processors — payment details handled by PCI-compliant third-party gateways
• Legal requirements — where required by Nigerian law, court order, or to protect our legal rights
• Business transfers — in the event of a merger or acquisition, with notice provided to you

All third parties we work with are contractually required to handle your data securely and only for the purposes we specify.

FOMO Store uses cookies and similar technologies to provide a better shopping experience. These include:

• Essential cookies — required for the site to function (cart, session, login state)
• Preference cookies — remember your settings such as dark/light mode
• Analytics cookies — help us understand how visitors use the site (anonymised)

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality, such as your cart not being saved between pages.

You have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — update inaccurate or incomplete information via your profile page
• Deletion — request that we delete your account and associated data
• Opt-out — unsubscribe from marketing emails at any time via the link in any email
• Portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at privacy@fomostore.ng. We will respond within 30 days.

We take the security of your personal information seriously. Our measures include:

• SSL/TLS encryption for all data transmitted to and from our site
• Hashed and salted password storage — we never store plain-text passwords
• Regular security audits and vulnerability assessments
• Restricted staff access to personal data on a need-to-know basis

In the unlikely event of a data breach that affects your rights, we will notify you within 72 hours of becoming aware of the incident.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by email (if you have an account) and update the "last updated" date at the top of this page.

Your continued use of FOMO Store after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

• Email: privacy@fomostore.ng
• Address: FOMO Lagos, Victoria Island, Lagos, Nigeria